


The Identity Guard Ultra plan has a good assortment of alerts available, though they are balanced so as not to overwhelm you with loads of minor notifications. Identity Guard Ultra: Notifications and alerts It features an Experian CreditLock up front with the current score, making it one of the easiest ways to freeze your credit in an emergency. The company promises to have a single agent available day or night to handle your claim, from start to finish. More to the point, the insurance can help pay for specialists, like accountants, lawyers and investigators to get to the bottom of the breach and fix it. The plan pays for getting new documents, such as a driver’s license, a passport as well as a new Social Security card and number. The insurance covers the basics for things like monetary theft and fraud due to an identity take-over as well as incidentals that might come up like travel or lost work. The policy is underwritten by the ever-present AIG. Identity Guard Ultra: Insurance and servicesĪs is the case with many of its ID theft competitors, Identity Guard includes $1 million in insurance. They include evaluating your ID theft risks moment by moment. In addition to monitoring your social media presence online, the Identity Guard service looks for potential vulnerabilities that might lead to an identity crisis. It can also let you know if a registered sex offender moves in near you but lacks a map to show their location. Meanwhile, Identity Guard Ultra scans the dark web for instances of your personal data and goes the extra online mile by looking into chat rooms to see if your name is showing up too often. The service can alert you if a new account has been opened in your name but not if someone has absconded with your identity to take out a payday loan. It lacks the ability to monitor investments, like retirement accounts, however. While the Ultra service keeps an eye on court records, bankruptcy proceedings and home title changes, it also has transaction monitoring for credit card, bank account as well as retirement and investment savings. There isn’t a way to buy an instant report for any of the credit bureaus in an identity emergency. I was able to see my reports from Equifax, Experian and TransUnion but they are provided annually, something they are obligated by law to provide for free.
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Identity Guard provides monitoring for all three agencies as well as the full credit reports. They are not the more popular FICO ratings that banks and loan providers actually use to assess creditworthiness. On the downside, all are VantageScore 3.0 ratings based on each bureau’s data. If you get the Ultra plan, you do need to scroll to the bottom of the Credit page to see them, but it’s worth the effort. While the Identity Guard Value plan lacks any credit agency scoring, the Ultra plan has scores from the three bureaus, Equifax, Experian and TransUnion. Identity Guard Ultra: Credit scores and identity monitoring I cancelled the service after three months of use. I had some startup problems with the Identity Guard app but after some tech support help it worked well. I checked in with the service several times a week using a variety of computers to monitor my credit scores, respond to alerts, look into the transaction monitors. I went through the installation process and paid for it with a credit card later, Tom’s Guide reimbursed me. In the late summer of 2022, I signed up for the Identity Guard Ultra identity protection service. While Identity Guard is not rated by the Better Business Bureau, its parent, Aura, got an A+, showing that it is highly regarded as an identity protection service.
